Last Updated: 01 October 2020
Last Updated: 01 October 2020
This Operam Academy Licence Agreement (the “Agreement”) governs the provision of the Hosted Services and is between you (the “Customer”, “Consumer” or “you”) and Operam Limited (the “Provider”, “us” or “we”). By executing an online order, you are “accepting” and “agreeing” to the terms of this Agreement for the Licence Term.
1.1 In this Agreement:
“Consumer” means a natural person who, in entering into this Agreement, is acting for purposes that are outside his business. Therefore, if goods are supplied only for the Customer’s business purposes, the Customer is not a consumer. A company cannot be a consumer.
“Hosted Services” means the services that will be made available by the Provider to the Customer via the internet in accordance with this Agreement which consists of access to the Platform and Learning Content, provision of new and updated Learning Content, and the award of certificates and digital badges;
“Learning Content” means all courses, videos and documents available on the Platform;
“Mobile App” means the mobile application known as eFrontLearning that is made available through the Google Play Store and the Apple App Store, via which the Platform and Learning Content can be accessed;
“Platform” means the platform supplied by Epignosis UK Limited (the “Platform Provider”), including the application and database software for the Hosted Services, the system and server software used to provide the Hosted Services, and the computer hardware on which that application, database, system and server software is installed;
“Licence Term” means the duration of this Agreement;
“Supported Web Browser” means the current release from time to time of Microsoft Internet Explorer, Google Chrome or Apple Safari, via which the Platform and Learning Content can be accessed.
2.1 In consideration of you agreeing to abide by the terms of this Agreement, the Provider hereby grants to you a non-exclusive, non-transferable licence to use the Hosted Services on the terms of this Agreement for a period of one calendar year.
2.2 We may update the Hosted Services at any time without providing warning to you. The Hosted Services may be unavailable for a reasonable period enable us or the Platform Provider to perform scheduled maintenance, apply security updates or apply any other updates to the Hosted Services.
2.3 We shall use reasonable endeavours to ensure that the Hosted Services are available for a reasonable period during each calendar month.
2.4 The Hosted Services may be upgraded to reflect changes in the Platform.
2.5 The price of the Hosted Services will be the price indicated on the website when you placed your order.
2.6 Access to the Hosted Services will only be given once payment is received.
2.7 This Agreement entitles you to the number of registered users indicated on the order page when you placed your order (“Registered User”). Each Registered User shall have an email address using a domain owned by the company. The Registered Users shall have access to the Hosted Services for the Licence Term. Such access is personal to the registered user and should not be shared with any other individual or third party. You warrant that you shall ensure each Registered User shall comply with this Clause 2.7 and Clause 3 of this Agreement and you shall indemnify us for any loss, damage, claims and expenses directly or indirectly arising from or caused by a breach by any of the Registered Users of this Clause 2.7 and/or Clause 3 of this Agreement. We shall provide access to the registered users within a reasonable time of receiving their contact details from you. You shall not be entitled to change the registered users after they have been provided access to the Hosted Services.
3.1 Except as expressly set out in this Agreement or as permitted by any local law, you undertake to:
(a) not copy the Learning Content, except where such copying is incidental to normal use of the Hosted Services;
(b) not rent, lease, sub-license, loan, translate, merge, adapt, vary, alter or modify, the whole or any part of the Hosted Services nor permit the Hosted Services or any part of it to be combined with, or become incorporated in, any other programs;
(c) not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Hosted Services nor attempt to do any such things;
(d) not permit any person apart from the registered users to access or use the Hosted Services;
(e) not use the Hosted Services to provide services to third parties;
(f) not republish or redistribute any Learning Content hosted on the Platform;
(g) use reasonable endeavours, including reasonable security measures, to ensure that no unauthorised person may gain access to the Platform apart from the registered users;
(h) not use the Platform in any way that causes, or may cause, damage to the Platform or impairment of the availability or accessibility of the Hosted Services;
(i) not use the Hosted Services:
i. in any way that is unlawful, illegal, fraudulent or harmful; or
ii. in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
4.1 You acknowledge that all intellectual property rights in the Learning Content throughout the world belong to us, that rights in the Learning Content and Platform are licensed (not sold) to you, and that you have no intellectual property rights in, or to, the Learning Content or Platform other than the right to use the Hosted Services in accordance with the terms of this Agreement.
4.2 You acknowledge that you have no right to have access to the Learning Content or Platform in source code form other than as expressly provided in this Agreement.
5.1 We warrant that the Learning Content and Platform will, when properly used on a Supported Browser or Mobile App for which it was designed, perform substantially in accordance with the terms of this Agreement;
5.2 We will provide you with reasonable support within a reasonable time if you report a defect or fault to us via firstname.lastname@example.org.
5.3 The warranty in this Clause 5 does not apply:
(a) if the defect or fault in the Learning Content and Platform results from you having altered or modified the Learning Content and Platform;
(b) if the defect or fault in the Learning Content and Platform results from you having used the Learning Content and Platform in breach of the terms of this Agreement;
5.4 Where applicable, this warranty is in addition to your legal rights as a consumer in relation to Hosted Services that is faulty or not as described.
6.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this Agreement or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time this Agreement was made, both we and you knew it might happen.
6.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
6.3 We are not liable for business losses. If you use the Hosted Services for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
6.4 You acknowledge that the Hosted Services has not been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the facilities and functions of the Hosted Services meet your requirements.
7.1 If you have entered this Agreement as a Consumer, you may terminate this Agreement within 14 days of the date of purchase. We shall refund any payments received under this Agreement to you. This clause shall not apply if you use the Hosted Services and/or have entered into this Agreement as part of a business.
7.2 We may terminate this Agreement immediately by written notice to you if you commit a material or persistent breach of this Agreement which you fail to remedy (if remediable) within 14 days after the service of written notice requiring you to do so.
7.3 Upon termination for any reason:
(a) all rights granted to you under this Agreement shall cease;
(b) you must cease all activities authorised by this Agreement; and
(c) you must immediately delete or remove all Learning Content from all computer equipment in your possession and immediately destroy or return to us (at our option) all copies of the Learning Content in your possession, custody or control and, in the case of destruction, certify to us that you have done so.
7.4 Either party may terminate this Agreement by giving written notice of termination to the other party if:
(a) the other party:
i. is dissolved;
iii. is or becomes unable to pay its debts as they fall due;
iv. is or becomes insolvent or is declared insolvent; or
v. convenes a meeting or makes or proposes to make any arrangement or composition with its creditors;
(b) an administrator, administrative receiver, liquidator, receiver, trustee, manager or similar is appointed over any of the assets of the other party; or
(c) an order is made for the winding up of the other party, or the other party passes a resolution for its winding up (other than for the purpose of a solvent company reorganisation where the resulting entity will assume all the obligations of the other party under this Agreement).
8.1 If you are a Consumer, if you wish to contact us in writing, or if any condition in this Agreement requires you to give us notice in writing, you can send this to us by emailing email@example.com. We will confirm receipt of this by email response.
8.2 If we have to contact you or give you notice in writing, we will do so by email to the address you provided when placing your order.
10.1 We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the Agreement.
10.2 You may only transfer your rights or your obligations under this Agreement to another person if we agree in writing.
10.3 This Agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement.
10.4 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
10.5 If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
10.6 Which laws apply to this contract and where you may bring legal proceedings. These terms are governed exclusively by English law and you can bring legal proceedings in respect of this Agreement in the English courts.
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