Operam Academy Cookie Policy.

This Cookie Policy explains how Operam Limited (trading as Operam Academy) uses cookies and similar technologies on the Operam Academy Website, Learning Platform and Community Platform.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences and provide information about how visitors use the site.

2. How we use cookies

We use cookies to:

• ensure our Platforms function correctly
• maintain secure user login sessions
• remember your cookie preferences
• understand how visitors use our Platforms
• improve performance and user experience
• help protect our Platforms against fraud and misuse.

We do not currently use cookies for targeted advertising or sell personal data collected through cookies.

3. Types of cookies we use

Essential cookies

These cookies are necessary for our Website and Platforms to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as logging in, completing forms or setting your privacy preferences.

These cookies do not require consent under the Privacy and Electronic Communications Regulations (PECR).

Analytics cookies

These cookies are only set after you provide your consent via our cookie banner, where required by law.

They help us understand how visitors interact with our Platforms by collecting information such as pages visited, time spent on the site and traffic sources.

We currently use third-party analytics providers including Google Analytics and HubSpot.

These cookies collect information in an aggregated form and do not directly identify you. However, they may involve the processing of personal data such as IP addresses, browser information and device identifiers.

4. Cookies we use

Below is a list of the main cookies used across our Website and Platforms:

The Learning Platform and Community Platform may also use additional essential session cookies required for secure login, authentication and operation of those Platforms.

We regularly review our cookie usage and may update this table from time to time.

5. Managing your cookie preferences

When you first visit our Website, you will be asked to accept or reject non-essential cookies.

You can withdraw or change your consent at any time by:

• clicking the Cookie Settings link in the footer of this site; or
• adjusting your browser settings.

Most browsers allow you to block or delete cookies. However, doing so may affect how the Website or Platforms function.

6. Third-party cookies

Some cookies are set by third-party services that support the operation of our Platforms, including analytics, payment processing and security services.

These providers may process personal data outside the United Kingdom. Where this occurs, appropriate safeguards are in place in accordance with UK data protection law. Further information is available in our Privacy Policy.

For more information, you can review their privacy policies:

• Google: https://policies.google.com/privacy
• HubSpot: https://legal.hubspot.com/privacy-policy
• Stripe: https://stripe.com/privacy

7. Third-party websites

Our Website and Platforms may contain links to third-party websites or services.

If you follow these links, those websites may place their own cookies and process personal data in accordance with their own privacy and cookie policies. Operam Limited is not responsible for the privacy practices of third-party websites.

8. Contact us

If you have any questions about our use of cookies, please contact us at:

Email: privacy@operamacademy.com

9. Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements or how we use cookies. The date at the top of this page will be updated when changes are made.

Please check this page periodically for updates.